

Order Status | |
![]() |
|
Has my order shipped? | |
We always ship orders out as soon as possible.if you would like more detailed information about your order status, please send us an email and we will answer you very quickly. Email us at: support@stellarflutes.com | |
How do I change quantities or cancel an item in my order? | |
Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable. | |
How do I track my order? | |
The fastest way to track your order is to send us a quick email. We will gladly check on the status and get right back to you. Email at support@stellarflutes.com | |
My order never arrived. | |
Oh no! If for some reason you have not received your order in a timely way, please email us right away at: support@stellarflutes.com We will make sure you get your order as quickly as possible. |
|
An item is missing from my shipment. | |
Oh no! Please email us right away and we will send a replacement asap. Email at: support@stellarflutes.com | |
My product is missing parts. | |
Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance. |