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My new Stellar F# |
February 14, 2017 |
| Reviewer:
Holly Sprague from Pleasant Hill, CA United States
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I'm new to native American flutes. When I first received your flute, I liked it but I didn't love it. Since then, I've started attending flute circles and have bought another flute. After hearing some other flutes, I've realized that the Stellar is really breathy. It takes more breath to make the notes, and you can hear the extra breath in the notes, they aren't clear like my other 2 flutes. Some people have suggested that the flute seems to "leak". I've thought of asking you if this was fixable, but people seem to think not, and I hesitate to put more money into this flute. I'd be interested in your comments.
REPLY:
I’m sorry to hear that Holly,
We are always happy to exchange or refund you for a flute that you aren’t happy with. I looked back in my email to see if you had contacted us before about being unhappy and I don’t see that you did, correct me if I am wrong. Please let me know what the problem is and we will either fix it, replace your flute, or refund you.
Thanks,
Lily
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